We ship across India using trusted courier partners to ensure safe and timely delivery.
1. Order Processing Time
- Orders are processed within 2–4 business days.
- Handcrafted or made-to-order items may take additional time, which will be mentioned on the product page.
2. Shipping Charges
- Prepaid Orders
- Free shipping on orders above ₹1999
- Flat shipping charge of ₹100 for orders below ₹1999
- Cash on Delivery (COD)
- Flat convenience fee of ₹100, irrespective of order value
Shipping charges are calculated and displayed at checkout.
3. Delivery Timeline
- Estimated delivery time: 4–8 business days, depending on location.
- Remote or hilly areas may take slightly longer.
4. Order Tracking
- Once shipped, you will receive an email / WhatsApp with tracking details.
- You can also track your order from My Account → Orders.
5. Delays & Exceptions
While we strive to deliver on time, delays may occur due to:
- Weather conditions
- Courier partner delays
- Regional restrictions
Mrida Creations is not liable for delays beyond our control.
6. Address Accuracy
- Please ensure that your shipping address and contact details are accurate.
- We are not responsible for failed deliveries due to incorrect information provided by the customer.